Frequently Asked Questions

I received an orthotic/prosthetic recently, will my insurance cover a new one? 

Good question. Most insurance companies will have this question fall under the "same or similar" rule. Unfortunately, if this occurs, it means that the time frame was too soon for your insurance to cover the cost of the device. Each device has a lifetime that the insurance sets, from months to years. Our office will inform you if this occurs. Although, if there was a traumatic weightloss or event that occurred which is documented by your physician, the device may be covered. 

Do you accept my insurance?

We are in- network with most insurances! Please check our insurance list to see if we are in-network. Please be aware that even if we accept your insurance, every insurance plan varies from person to person. Please check your plan to see if you have a deductible or co-pay for D.M.E Coverage. You can always call the number on the back of your insurance card to see what your coverage is. Click Here to see our insurance list.

I am a Diabetic. Am I eligible for Diabetic Shoes and Inserts?

What type of shoes can I wear with my orthosis (brace) ?


How long will the orthosis last before it is outgrown and needs to be replaced?


Yes! You are eligible for one pair of diabetic shoes and inserts every  calendar year. Our offices have a variety of options you can choose from. Please bring your prescription from your doctor and we will be happy to assist you. 


Shoes need to have enough depth to fit the brace into the shoe/sneaker in addition to your foot. Generally, 1/2 size larger than your usual shoe may work well with your brace. It is important for the brace to fit well with your shoe/sneaker. We recommend to bring your shoe/sneaker with you when you get fitted with the brace. If you do not have a pair of sneakers/shoes, we have a selection you can choose from.  New Balance also has a wide selection of sneakers with multiple widths for children and adults. 

This questions specifically answers for our pediatric patients parents. We specialize in pediatric bracing, we know the child is constantly growing  and the brace will eventually need to be replaced. It is our goal to have the patient use the brace as long as possible before the child out grows the brace. We recommend that the child comes in for a re-evaluation every 6 months, or when the child starts to out grow the brace. We want to make the transition as smooth as possible to their new brace!  


Please go to our Contact page and submit any other questions you may have! Usual response time is one day.